Portfolio

Research-driven work, end to end.

01 · 3 months

Retention study: Diagnosing Why a Popular International Language-Learning App Was Losing India

Longitudinal studyInterviews

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02 · 2 Months

Customer Discovery for a Credit-Building Product

Interviews

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03 · 6 months

Rethinking Trust and Usability in a Public Digital Infrastructure: A Human-Centered Lens on ONDC

InterviewsJourney Mapping

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04 · 6 months

Redesigning Dashboards for a Smoother Contact Centre solution Experience

InterviewsUsability Testing

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